FamilyCase Help Center
Operating guides for app.familycase.ai. Pick the track that matches how you use the product.
Choose your guide
| You are… | Start here |
|---|---|
| Attorney, paralegal, or staff working matters | Attorney — Operating workflow |
| Firm administrator (team, billing, firm settings) | Firm admin — Operating workflow |
| Client using the portal | Client — Operating workflow |
Each track has five pages: Operating workflow, Day-to-day, Advanced, Tips & tricks, and FAQ.
Quick links
- Sign in: https://app.familycase.ai
- Firm Admin Console: https://app.familycase.ai/admin-console-v2/
- Client portal: https://app.familycase.ai/portal/
- Profile & notifications: Settings
- Support: support@familycase.ai (Mon–Fri 9am–6pm EST)
Rules that apply to everyone
- AI is draft work product. Attorneys review before anything goes to a client or court.
- Clients see only their authorized matters and what the firm has made visible.
- Trust / IOLTA money movement and court filing stay human-approved.